- Do your new employees get trained with the "sink or swim" method?
- Is your customer service and food quality different from day to day?
- Do you loose new employees as fast as you can hire them?
- Do you keep ineffective employees, because training someone new is too overwhelming?
These are just a few of the issues that can be addressed by updating or building your restaurants training program
Known for our ability to develop training programs and materials, Restaurant Management Solutions staff will work with you to build a training program that works for your establishment. We don't believe that one size fits all. Our first step will be finding out from you and your staff what is working well, what isn't, and the culture and history of your establishment. Or programs can be geared for every position or to address particular issues. Past clients have received help with:
- Creating training materials: employee handbooks, training manuals for each position, POS reference cards, etc.
- Re-training current staff
- Building training skills among staff
- Providing evaluation tools and skills
- Structure for training new hires
We believe that adults learn most effectively when they are doing the job with the support of a trainer. Although meetings are often necessary to make sure all the staff has the same information, our programs are based on one on one and mentoring relationships that build success and confidence and we will spend the time to make it happen.
As certified TIPS® and ServSafe® trainers, we can incorporate the alcohol and food safety training your staff needs to fulfill regulatory and insurance requirements.